Money & shopping

Customer value scenario

Estimate gross customer profit from order value, frequency and lifetime.

Customer value scenario
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A clear answer. Here’s how.

Modelled lifetime revenue = order revenue × orders per month × lifetime months. Gross profit multiplies by the supplied gross margin; subtracting acquisition cost gives contribution after acquisition only. Constant-behaviour scenario, without discounting, churn estimation, overheads or a predictive customer model.

See a worked example

Worked example

A fixed demonstration, separate from the values you enter above.

Average order revenue
40
Orders per month
0.5
Assumed customer lifetime (months)
24
Gross margin (%)
40
Acquisition cost per customer
50

Example result

Modelled lifetime revenue
480.00
Modelled lifetime gross profit
192.00
After acquisition cost only
142.00